Privacy Policy

Last updated: December 28, 2024

InnovateVoice LLP ('we', 'us', or 'our') is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

Business Information: Company name, address, contact information (email, phone), and billing details.
Service Usage Data: Information related to the use of our voice termination, SIP trunking, and virtual number services.
Technical Data: IP addresses, connection details, and activity logs for troubleshooting and service optimization.

2. How We Use Your Information

Your data is used to:

Provide and manage the services you have subscribed to.
Process payments and maintain billing records.
Improve our services through analytics and feedback.
Communicate updates, changes, or promotional offers (with your consent).

3. Information Sharing

We do not sell or share your information with third parties, except:

When required by law or to comply with legal processes.
To trusted partners for service delivery, under confidentiality agreements.
In case of mergers, acquisitions, or business restructuring.

4. Data Security

We implement industry-standard measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is entirely secure.

5. Retention of Data

We retain your data only for as long as it is necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

As a client, you have the right to:

Access the information we hold about you.
Request corrections to inaccurate data.
Request deletion of your personal data (subject to legal obligations).

7. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Updates will be communicated via email or posted on our website.

Contact Information

For any questions or concerns, please contact us at:

Email: info@innovatevoice.com